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100% MADE IN ITALY

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FAQ List

FILTERING YOUR SEARCH CLICKING ON FAVORITE TOPIC.

  • ALL
  • GENERAL INFORMATIONS
  • SHIPMENTS
  • PRODUCT CUSTOMIZATIONS
  • PAYMENTS
  • BILLING

Accepted payment methods?
Are the delivery dates respected?
Can I have an electronic invoice?
Damaged goods
How can I get a quote?
How can I place an order?
How many products can I buy with a single order?
How to customize products?
Is it possible to modify an issued invoice?
What can I engrave in a medal or in a keychain?
What is a graphic draft?
What is DIY assembly sticker?
What is the difference between a ribbon already assembled or a DIY assembly?
What is the difference between an already mounted plate or a DIY assembly plate?
What is the difference between sticker, domed sticker or laser engraving in the medals?
When will I receive my order?
Where can I find the invoice for my order?
Why do not we accept cash on delivery?

How can I get a quote?
How can I place an order?
How many products can I buy with a single order?

Are the delivery dates respected?
Damaged goods
When will I receive my order?

How to customize products?
What can I engrave in a medal or in a keychain?
What is a graphic draft?
What is DIY assembly sticker?
What is the difference between a ribbon already assembled or a DIY assembly?
What is the difference between an already mounted plate or a DIY assembly plate?
What is the difference between sticker, domed sticker or laser engraving in the medals?

Accepted payment methods?
Why do not we accept cash on delivery?

Can I have an electronic invoice?
Is it possible to modify an issued invoice?
Where can I find the invoice for my order?


If you have not found your answer to your doubts or if you want clarification please contact us using one of the available methods:


 telephone: +39 0721 823710

 Chat: click on the button Chat with us on the right



Our offices are open Monday to Friday from 8:30 am to 05:30 pm